Business Configuration : Branches
  

Branches

When the Branches page is opened, all created Branches are listed and the following information is displayed:
To toggle between the Branch list page and the Branch hierarchy page, use the toggle buttons, , in the top right corner.

Name

Name of the Branch.

Address

Address of the Branch.

City

City where the Branch is located.

Operation Profile

The name of the Operation Profile is displayed here.

Equipment Profile

The name of the Equipment Profile that the Branch is connected to is displayed here.

Branch Prefix

A three letter prefix, automatically generated when the Branch is created.

Enabled

Here you can see if the Branch is enabled or not.
It is possible to delete a Branch by clicking the Delete, , button.

Creating and editing a Branch

To create a new Branch, click the Create New Branch button. To edit a Branch, simply click on its row in the Branch list.
In the General Information area:

Enabled

This check box is marked if the Branch is enabled.

Name

Enter the name of the Branch here. This information is mandatory and the name must be unique.

Description

Optionally enter a description of the Branch here.
In the Runtime Setup area:

Queue Agent

From the drop-down list, select the applicable Queue Agent.

Branch Prefix

Here, a three letter Branch Prefix is automatically generated when the Branch is saved. The Branch Prefix must be three characters and only the letters A-Z are valid (optionally a digit may be used in the third position).
In the Additional Information area:

Time zone

Select the correct time zone from the drop-down list.

Mobile enabled

Check this check box to make the Branch available in the Qmatic app.

Open Hours

Enter the open hours of the Branch here.

Closing Hours

Enter the closing hours of the Branch here.

Address

Optionally enter the address of the Branch in this field.

Postcode

Optionally enter the postcode of the Branch here.

City

Optionally enter the city of the Branch here.

Country

Optionally enter the country of the Branch here.

Latitude

Optionally enter the Latitude of the Branch here.
Click the Select position button, , to open a window containing a map where you can select your current position, as in the following example:
When you click Ok, the Longitude and Latitude for your current position are entered in the corresponding fields.

Longitude

Optionally enter the Longitude of the Branch here.

Reset time

Here, you enter the time when the Queues should be reset.
For more information, see “Reset Functionality” .
The format is HH:MM, for example 23:30, and the time specified is the local time for the Branch and not the Queue Agent time. If this field is left empty, the Branch will not be reset.
In the Equipment Configuration area:

Operation Profile

From the drop-down list, select the Operation Profile that the Branch should be connected to.

Equipment Profile

From the drop-down list, select the Equipment Profile that the Branch should be connected to.
At the bottom of the page, you can find the available Equipment for that Branch. Here you need to enter information, such as IP address for your TP Printer.