The widget looks slightly different in Android/iOS. In this user guide, the screenshots are from iOS, but the functionality is the same.
To use the widget for Connect, you need to be logged in with profile settings set. If not, you will be notified that you need to click to log in:
If the counter is closed, you will also be notified:
If Walk in is used, a specific service for Walk in needs to be defined in the unit type. If not, you will be notified about this and need to open the app to select a walk-in service.
Call page
The following actions are available from the Call page:’
• Call next - the called visit number or name of the called customer will be displayed across the widget and flash three times before the serve page is displayed, with the visit number to the left.
• Walk in - this will call a visit for the service that is predefined in the unit type.
• Close counter - this closes the counter.
Serve page
The following actions are available from the Serve page:
• Finish: click this to finish serving the called customer.
• No show: click this if the called customer does not show up, when called.
• Recall: this will call the customer again.
• Call next: this will call the next visit in line.