Parameter | Description |
|---|---|
Name | Name of the unit. |
Description | Description of the unit. |
Type name | Name of the unit type. |
Type description | Description of the unit type. |
Unit id | Identification code of the unit. |
Store next | If enabled, the next customer will be called automatically (according to the set work profile) |
Confirm Needed | If this check box is checked, each visit needs to be confirmed that it has arrived. |
Multi Services | If this check box is checked, the Multi Services panel and popup will be visible. |
Serve Multi Service | If setting is enabled, it is possible to select which service to serve in a multi-service visit. |
Service Transaction Time | Show transaction time for multi-service visits |
Custom Marks | If this check box is checked, it will be possible to add Marks. |
Marks type | Marks types to be used. There are three methods to select which mark types to use: • *= selects all mark types (except for NPS) • Marktype1, Marktype2= selects the entered mark types • Exclude: Marktype1, Marktype2= excludes the entered mark types  Note that it is not supported to use a combination of methods |
Multi Marks | If this check box is checked, you can add x number of Marks at once. |
Recall Button | If this check box is checked, the Recall button is available. |
Recycle Button | If this check box is checked, the Recycle button is available. |
Wrap-up | Button to enable the possibility to set a wrap-up time, which is a time spent after the Customer leaves and before the visit is finished. Default disabled. |
No Show Button | If this check box is checked, the No Show button is available. |
Default walk in service | Select the default service to be used for walk in, from the drop down list. |
Walk In button | If this check box is checked, the Walk In button is available. |
Remove from Queue | If this check box is checked, the possibility to Remove a specific ticket from a Queue is available. |
Transfer First | If this check box is checked, it is possible to transfer to the first position in the Queue. |
Transfer Last | If this check box is checked, it is possible to transfer to the last position in the Queue. |
Transfer Sorted | If this check box is checked, it is possible to transfer sorted, according to enter time into the Queue. |
Transfer with delay | Enable/disable option to transfer a visit with a delay time. |
Allow Staff Pool transfer | Defines if it is possible to transfer to staff pools on this service point. |
Allow Counter Pool transfer | Defines if it is possible to transfer to counter pools on this service point. |
Show expected transaction time | If this check box is checked, expected transaction time will be displayed for the current service. |
LED show when calling | From the drop-down list, select what to show on the LED display when calling a visit. |
LED Flash service point | Flash Service Point id when calling a visit (used only when both Service Point id and Ticket id are shown). |
LED Open text | Text on LED display when Service Point is open but not serving any visit. Leave empty if not used. |
LED Open scroll direction | Select the wanted scrolling direction for LED Open text, from the drop-down list. |
LED Open scroll speed | Select the wanted scroll speed for LED Open text, from the drop-down list. |
LED Waiting text | Text on LED display when Service Point is waiting for a visit (in Store next mode). Leave empty if not used. |
LED Waiting scroll direction | Select the wanted scrolling direction for LED Waiting text, from the drop-down list. |
LED Waiting scroll speed | Select the wanted scroll speed for LED Waiting text, from the drop-down list. |
LED Closed text | Text on LED display when Service Point is closed. Leave empty if not used. |
LED Closed scroll direction | Select the wanted scrolling direction for LED Closed text, from the drop-down list. |
LED Closed scroll speed | Select the wanted scroll speed for LED Closed text, from the drop-down list. |
LED flash time | LED Display flash time (seconds). |
LED turn off time | Automatically turn off Service Point display after this time of inactivity (seconds). |
Force logout | If enabled, a user can forcefully logout another user that has an ongoing visit. |
Auto close | Automatically close Service Point after this time of inactivity (seconds). |
Device Controller | From the drop-down list, select which default Device Controller should be used. |